Personalized Care for Every Moment
At Simtokha Wellness Resort, we believe exceptional service is about anticipating needs and creating seamless experiences. Our dedicated team is committed to ensuring every aspect of your stay is effortless and memorable.
From the moment you arrive until your departure, we are here to assist with arrangements, answer questions, and help you make the most of your time in Bhutan. Whether you need transportation, dining reservations, or local recommendations, simply ask.
Comprehensive support for a seamless stay
Comfortable and reliable transportation services to ensure smooth travel throughout your stay.
Our knowledgeable concierge team is available to assist with all aspects of your Bhutan experience.
Discover the beauty and culture of Bhutan with our curated selection of activities and excursions.
Enjoy comfort and convenience without leaving your private sanctuary.
Maintain freshness and comfort throughout your stay with our attentive housekeeping services.
Round-the-clock assistance for any needs or concerns during your stay.
Let us know how we can assist you
Quick answers to common questions
Airport transfers can be arranged at the time of booking or by contacting our concierge team at least 24 hours before your arrival. We offer comfortable vehicles with experienced drivers who will meet you at Paro International Airport with a personalized welcome sign.
Our main restaurant serves breakfast, lunch, and dinner featuring both traditional Bhutanese cuisine and international dishes. In-villa dining is available for all meals, and special dietary requirements can be accommodated with advance notice. For group bookings, private dining at the outdoor pavilion with a personal chef can be arranged.
Yes, our concierge team can arrange a variety of activities including cultural site visits, monastery tours, guided hikes, traditional craft workshops, and more. We recommend booking activities at least 2-3 days in advance, especially during peak season. All tours include licensed Bhutanese guides.
Spa treatments and wellness sessions can be booked through the front desk or by contacting the spa directly. We recommend booking at least one day in advance for individual treatments and 2-3 days for hot stone bath sessions. In-room treatments are also available upon request.
Yes, complimentary WiFi is available throughout the resort, including all villas and common areas. While we encourage guests to disconnect and enjoy the peaceful surroundings, we understand the need to stay connected. The front desk can provide login details upon check-in.
Check-in time is 2:00 PM and check-out time is 11:00 AM. Early check-in and late check-out can be arranged based on availability. Please contact us in advance if you require flexible timing, and we will do our best to accommodate your needs.
